Physical channel
Fifteen-minute QR + an alpha-code formatted V-XXXXXX (charset 30, no 0/O/I/L confusion). Dictable in noisy environments.
Product · satoVOUCHERs
Discount vouchers, physical or online
Customers convert their satoPOINTS into a 1 to 10 € voucher. They show a QR at checkout, dictate a six-letter code if the QR fails, or paste a promo code on your e-shop. We handle the redemption ledger, you cash the discount.
Backed by an automatic refund window.
voucher engine
Two channels, one ledger. The voucher works whether your shop is on a sidewalk or a domain.
1–10$
denomination range0 min
redemption window0%
auto-refund on expiryHow it works
From satoPOINTS to discount in three taps
The customer creates the voucher. You validate. The ledger does the rest.
Pick the channel
Physical voucher — for a brick-and-mortar partner. E-commerce voucher — for online checkouts.
Generate the code
Physical : a fifteen-minute QR with a backup six-letter code. E-commerce : an instant code from your pre-uploaded pool, sent by email.
Redeem & settle
The vendor scans (or types) the code in the mobile cash register, or the customer pastes it at checkout. Settlement happens daily on your dashboard.
What's inside
Two channels, six engineering choices that pay off
Vouchers ship with the boring-but-critical mechanics — short codes, anti-typing fallback, pool management, auto-refunds — already wired up.
E-commerce channel
Pre-uploaded code pool. Customer picks a denomination, gets a code instantly, sees it in the dashboard and via email.
Pool management for partners
Upload a CSV of codes. Stats per denomination (available / reserved / issued / voided). Void typos and re-upload — no dead-end.
Auto-refund on expiry
If the customer forgets to redeem in time, the satoPOINTS return to their account automatically. No support ticket required.
Backup alpha-code
Every physical voucher carries a six-letter dictable code. If the QR scanner fails, the vendor types six characters and moves on.
Email delivery
E-commerce vouchers are emailed in the customer's locale (EN / FR / DE / ES / IT / PT) with the code in plain text and a deep link to their account.
Field example
A garden centre converts satoPOINTS at the register
A regional garden centre joins satooB after running cashback campaigns at neighbouring shops. Their customers already hold satoPOINTS — the centre offers vouchers from one to ten euros, redeemable at any till. The store-front signage simply reads : « We accept satoVOUCHERs. »
Within the first weekend, ninety vouchers are redeemed. Cashiers report no friction — the QR scans on the first try in eighty-five percent of cases, the alpha-code covers the rest. The centre breaks even on the loyalty programme by the end of the month.
90 vouchers in a weekend · 0 cashier training session
Pricing
Vouchers cost nothing to enable
Same pay-as-you-grow model. The platform takes a tier-discounted commission on the satoPOINTS converted to vouchers.
Pay-as-you-grow
Vouchers are part of the standard subscription. Activate them, upload your code pool, and you are live.
- Both channels (physical · e-commerce) included
- Auto-refund on expiry, free of charge
- Pool management with void / re-upload
FAQ
Quick answers
What if the customer never redeems the voucher ?
After fifteen minutes (physical) or the configured window (e-commerce, default is the same), the voucher is marked expired and the satoPOINTS are returned automatically to the customer wallet. We log every refund in the ledger.
Which currencies are supported ?
EUR, USD, GBP, CAD on the partner side. Customers see the SP cost computed in their preferred display currency at the moment of purchase.
How do I upload my e-commerce code pool ?
From the partner portal, drop a CSV (or JSON array). Each row is a code, an amount, a currency, and an optional expiry date. We validate, deduplicate against existing non-voided codes, and report inserted / duplicates / rejected.
Why a 1 to 10 € range ?
Each voucher converts SP to a fiat amount calibrated to small basket adjustments. Larger denominations would skew the loyalty mechanics — 1-10 € keeps the voucher useful for everyone without becoming a primary payment method.
Get started
Activate vouchers and get your first redemption
Free to enable. Free to upload codes. You only pay on actual conversions.
