Skip to main content
satooB

For merchants

How pricing works: commission tiers and add-ons

Performance-based commission, six tiers, and what subscription tiers actually change.

3 min readUpdated 2026-05-08

satooB pricing is performance-based: you pay only on satoPOINTs effectively distributed. No platform fee, no per-employee licence, no setup cost.

How the commission works

Every time a campaign distributes a reward — a quest completion or a cashback credit — the platform takes a small commission on the satoPOINTs distributed. The commission is tier-discounted: the more you distribute in a billing cycle, the lower the rate.

| Monthly distribution (USD-equivalent) | Commission | |--------------------------------------|------------| | Up to $50 | 20% | | $50–$200 | 18% | | $200–$1,000 | 15% | | $1,000–$3,000 | 13% | | $3,000–$10,000 | 11% | | $10,000+ | 10% |

A merchant who distributes the equivalent of $200 in rewards pays $36 in commission (18% of $200) — and unlocks a softer rate for any further distribution within the same cycle.

What is included

The commission covers everything: campaign engine, mobile cash register, voucher pool management, vouchers redemption, dashboards, audit logs, six-language UI, customer support, the daily and weekly digests, and our hosting. There is no add-on to think about for the standard product.

What about subscription tiers ?

Tiers (FREE / STARTER / PRO / ENTERPRISE) only affect:

  • Number of cashier profiles you can create (1 / 3 / 10 / unlimited).
  • Device-binding for the cash register (PRO+).
  • Soft and hard caps on engaged satoPOINTs (Sprint 18 governance), tier-percentage of the reserve.

The commission rate is the same on every tier — what differs is the operational ceiling.

How and when you are billed

  • Free trial: the first 1,000 satoPOINT bonus we credit on KYB approval is yours to spend without commission. Treat it as our welcome.
  • Per-cycle invoicing: monthly. We send a clear breakdown of campaigns, rewards distributed, commission per tier bracket, and a link to your reconciliation dashboard.
  • Withdrawal periods: cashback campaigns with a pending delay (EU 14-day rule) are billed at release time, not at hold time.

Next steps

Was this article helpful?