For merchants
Validating customer rewards at the cash register
From PIN setup to the daily flow at the till — and the audit trail behind it.
3 min readUpdated 2026-05-08
The mobile cash register runs at /caisse/<your-slug> in any modern browser — phone, tablet, or laptop. PIN-protected per employee, with full audit logs. Your customers earn rewards in seconds.
Initial setup
- Open
/pro/teamand create cashier profiles. Each profile gets a four-digit PIN, an avatar colour, and an optional site label. - Bookmark
/caisse/<your-slug>on the till tablet. The first time you open it, your tier (PRO+) may ask you to approve the device — you do that from the same/pro/teampage. - Pin the page to the tablet's home screen for a one-tap launch.
What happens at checkout
For a cashback payment:
- Customer opens their satooB card on their phone — a QR code that rotates every 90 seconds.
- Cashier opens the cash register, picks their profile, types their PIN.
- Cashier taps Cashback, scans the customer's QR code, types the basket amount, validates.
- The reward credits in seconds. Customer sees the confirmation in their satooB account.
For vouchers (customer wants to spend points):
- Customer presents a QR code or dictates a six-letter code (
V-XXXXXX) generated in their account. - Cashier scans (or types) the code in the Vouchers screen of the cash register.
- The voucher is marked redeemed atomically — it cannot be used twice.
Anti-abuse and audit
- Every action is attributed to the cashier who validated it (per-employee daily caps, audit log, security alerts).
- Five wrong PINs trigger a 15-minute lockout, then 1-hour, then 24-hour. The patron is alerted via email at the third attempt.
- 13 months of audit log retention by default. Patrons can export them as CSV from
/pro/team.
Tips
- Train cashiers on the cashback flow first — it is the most frequent action.
- Keep the till device on charging; the cash register caches the session for 8 hours but obviously needs a screen on.
- The QR scanner offers a multi-camera picker — handy on tablets with two lenses.
Next steps
- Understand pricing
- See the full mobile cash register product page
- See the full satoVOUCHERs product page
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