Find your answer in two clicks
Twelve fundamental articles cover sign-up, rewards, vouchers, the cashier portal, and account security. Search below or browse the categories.
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Getting started
Sign-up, account types, how rewards flow, and the very first steps on satooB.
For merchants
KYB, your first satoQUEST, the mobile cash register, pricing — everything you need to operate satooB on the merchant side.
For shoppers
Earning satoPOINTS, redeeming satoVOUCHERs, managing your wallet, and securing your account.
Twelve articles to seed your understanding
Quick reads, two to four minutes each. Open one and the related articles surface at the bottom.
What is satooB?
A two-minute overview of the universal loyalty rewards platform.
2 min readMerchant or shopper account: which one is for me?
The difference between B2B and B2C accounts, and how to pick yours.
2 min readHow loyalty rewards work on satooB
From a merchant's campaign to a credit on your balance, in three steps.
3 min readCreating your account in five minutes
What to expect at sign-up, why we use a six-digit code, and what comes next.
2 min readCompleting KYB verification: what to expect
What we check, how long it takes, and what happens when something goes wrong.
3 min readSetting up your first satoQUEST campaign
Pick a template, set the rules, publish, and follow the dashboard.
4 min readValidating customer rewards at the cash register
From PIN setup to the daily flow at the till — and the audit trail behind it.
3 min readHow pricing works: commission tiers and add-ons
Performance-based commission, six tiers, and what subscription tiers actually change.
3 min readHow to earn satoPOINTS
Every way you can credit points to your wallet — in store, online, on a hunt, or at a flash event.
2 min readUsing your satoPOINTS for vouchers
Convert points into 1-10 € vouchers, redeem at the till or at the online checkout.
3 min readManaging your wallet and pending rewards
Your balance, your history, and the cool-off window for pending rewards.
3 min readSecuring your account and protecting your rewards
Strong passwords, phishing awareness, locking your phone, and what to do if compromised.
3 min readDid not find what you were looking for?
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